1. Introduction
Here at MONTRE, we know how important your privacy is, which is why we handle your personal data with the utmost care.
To address this issue and in compliance with personal data protection laws, we have developed this Privacy Policy with a clear mission: to handle your personal data in a way that prevents any loss, alteration, theft, or any other use that is not in accordance with this Privacy Policy.
And to ensure transparency regarding how we process the personal data collected through our services and products, we are making this policy public.
Accepting this policy is a prerequisite for us to provide you with a positive experience when using our platform, in compliance with all applicable regulations and laws. If you do not agree with this policy, you will not be able to use our services.
Please note that if you have any questions, you can always contact us at the following email address: adm@montre.com.br.
2. Rights of data subjects
Any natural person whose personal data is processed is considered a data subject and has the following rights:
- The right to restrict the processing of your personal data, which you may exercise when you contest the accuracy of the data, when the processing is unlawful, when the data is no longer necessary for the purposes for which it was collected, when you object to the processing of the data, and also in cases of unnecessary data processing;
- The right to object, at any time, on grounds relating to your particular situation, to the processing of personal data concerning you;
- The right to withdraw consent, in accordance with applicable laws;
- The user’s right to obtain confirmation as to whether or not personal data concerning them is being processed and, if so, the right to access their personal data;
- The user has the right to have inaccurate personal data concerning her or him corrected;
- The user's right to have their data erased, subject to the exceptions provided for by law.
To exercise any of these rights, or if you have any questions about how we process your personal data here at MONTRE, please send an email directly to the address we have provided for matters related to this Privacy Policy: adm@montre.com.br.
We also guarantee that the processing of your personal data will comply with the following principles:
- Data minimization: the user’s personal data will be collected in a manner that is appropriate, relevant, and limited to the purposes for which it is processed;
- Purpose limitation: The user’s personal data will be collected only for specific, explicit, and legitimate purposes described in this Privacy Policy and may not be further processed in a manner incompatible with those purposes;
- Integrity and transparency: Users’ personal data will be processed securely, protected against unauthorized or unlawful processing and against accidental loss, destruction, or damage, through the implementation of appropriate technical and organizational measures;
- Lawfulness, fairness, and transparency: Your personal data will be processed lawfully, fairly, and transparently for the purposes set forth in this Policy.
- Accuracy: The user’s personal data will be accurate and kept up to date whenever necessary, so that inaccurate data is deleted or corrected whenever possible;
- Retention limitation: The user’s personal data will be retained in a form that allows for the identification of the data subjects only for as long as is necessary for the purposes for which it is processed;
3. What data and information do we collect, and for what purpose?
All data collected and/or provided by you will be handled in accordance with applicable data protection laws and this Privacy Policy, and will be treated as confidential, being used only for the purposes set forth herein and/or as authorized by you.
Data is collected when you enter it or voluntarily submit it while accessing and interacting with the features provided, which include:
| Data collected | Purpose | What is the legal basis for the use of your personal data? |
| Personal Information for Registration and Contact Full name, email address, phone number, occupation, address, geolocation | This information is used to allow you to register on our platform and, in addition, to use the features available on it. | Compliance with legal obligations and the data subject’s consent. |
Usage Data: IP address, records of interactions with this website or landing pages, browser type and version, geolocation information, etc. | This is the personal data we collect about you when you access our platform, including information about the device you use and your behavior on the site, for the purpose of improving our content and services. | Consent, in the case of third-party and/or non-essential cookies; legitimate interest, in the case of necessary cookies. |
| Interaction data:Messages sent via chat, email, and posts. | This data refers to all content that you voluntarily submit to us and may be collected through online chat, email, blog posts, apps, or any other tool you use to send content to our servers. | Consent of the data subject. |
We may occasionally use your data for purposes not specified in this Policy, but such uses will be within your reasonable expectations. Any use of your data for purposes that do not meet this criterion will be made only with your prior consent.
When you browse our pages, we may use a technology commonly found on the internet called “cookies,” which store certain information on your computer. This storage makes browsing easier and, in many cases, provides you with a personalized experience. Thus, when you visit and/or interact with our website, our web server automatically records details about your interactions (for example, your IP address, the location from which you visit us, the type of browser software used, the pages of the platform you actually visit, including the date and duration of your visit).
Most browsers allow you to delete these files from your computer; however, if you configure your browser to block cookies, your browsing experience may be impaired.
It is also important to note that we do not share this data with third parties, other than those responsible for the cookies themselves.
The cookies we use, as well as the purposes for each cookie, are listed in our cookie banner, where you can consent to their use.
4. Changes to this policy
We reserve the right to modify this Privacy Policy at any time and as often as necessary to comply with any changes in the law, with the aim of providing you with ever greater security and convenience. We therefore recommend that you review it whenever possible.
For your convenience, we will always indicate the date of the last update at the end of the document, and if any substantial changes are made, we will notify you of such changes before they take effect.
Be sure, therefore, to read any notice of this nature carefully.
By continuing to access or use our services after these revisions take effect, you agree to be bound by the revised terms.
5. Sharing or Disclosure of Personal Data
The information collected is for our exclusive use for the purposes described herein, as well as for creating profiles on our platform for customers interested in the debit card sector, and will not be sold to third parties under any circumstances.
However, we may disclose your personal data in the good-faith belief that such action is necessary to:
Legal compliance. This includes (i) legal proceedings and requests; (ii) the establishment or exercise of our legal rights or defense in legal proceedings; or (iii) as required by law; and
Third-Party Service Providers. We may also collaborate with other companies in various activities to facilitate our services, to perform services, or as sponsors of the services to be provided. These third parties receive your data only to the extent necessary to provide the contracted services. We emphasize that our contracts are governed by the data protection regulations of Brazilian law, prohibiting these third parties from disclosing or using the data for any other purpose.
Data collection performed by third parties. We always require our partners and suppliers to adhere to the same standards of personal data protection; however, responsibility for data collection performed by third parties—even when conducted via APIs on the platform—lies solely with the company responsible.
6. Security in the processing of your personal data
MONTRE is committed to protecting your privacy by implementing technical and organizational measures designed to protect your personal data from unauthorized access and from situations involving the destruction, loss, alteration, disclosure, or dissemination of such data.
To ensure security, solutions will be adopted that take into account: appropriate technical measures; implementation costs; the nature, scope, context, and purposes of the processing; and the risks to the user’s rights and freedoms.
7. International transfer of personal data
MONTRE is headquartered in Brazil, and the data we collect is governed by Brazilian law. However, the data we collect is stored on Google Cloud and Amazon Web Services (AWS) servers located in Brazil, in accordance with Article 33 of the General Personal Data Protection Law. In this context, MONTRE takes all necessary security measures to protect your personal data.
8. Thank you for reading our Privacy Policy!
We are always here to assist you. If you have any questions or would like more information about this Policy, please feel free to contact us at adm@montre.com.br.